Privacy Notice

Effective: [9/10/2025] · This notice explains how [Computer Software Training.com] (“we,” “us”) handles information for training registrations and live, instructor-led classes.

Who We Are

[Computer Software Training.com], [4057 Lower Honoapiʻilani Road, Lahaina, HI 96761] • [support@computersoftwaretraining.com]

What We Collect

Purchaser details: name, email, phone, company, billing address (to process orders and manage cohorts).
Attendee details: name, email, department/team (to send invites, reminders, materials, surveys).
Payment information: processed by our provider Billjean/Braintree/PayPal; we do not store card or bank numbers on our servers.
Technical/usage data: basic visit and campaign info (e.g., UTM parameters) to understand demand and improve the experience.

How We Use Information

Deliver the class: calendar invites, reminders, live session access, and (if applicable) recordings/materials.
Provide purchase confirmations and session logistics to the purchaser.
Send operational emails related to your order (required).
Send optional updates about future classes/resources only if you opt in; you can unsubscribe anytime.

Sharing with Service Providers

We share only what’s necessary with trusted vendors that help us deliver services:

Payments: Billjean/Braintree/PayPal (order and billing processing).
Meetings: Microsoft Teams (session access and calendar invites).
Email delivery: e.g., SendGrid/Mailgun (transactional messaging).
Analytics/website: privacy-respecting analytics for traffic and conversions.

We do not sell purchaser or attendee data.

Security

Encryption in transit (TLS); encrypted storage where supported by our infrastructure.
Role-based access, least-privilege, and multi-factor authentication for admin systems.
Vendor due diligence and limited data sharing with processors.
Basic logging (invites sent/delivered, attendance) and incident response procedures.

Data Retention

Attendee roster and operational correspondence: typically retained for 12 months.
Transaction records: retained longer as required for finance, tax, and audit.
We delete or anonymize data when no longer needed for the purposes above.

Your Choices & Rights

Request access, correction, or deletion of your information: [support@computersoftwaretraining.com].
Unsubscribe from marketing at any time (you may still receive operational emails related to your order).

International Users

Our services are intended for U.S. businesses; data is processed in the United States.

Children

We do not knowingly collect personal information from children under 16.

Changes to This Notice

We may update this notice as needed and will post the new effective date above.

Contact

Questions about privacy or security? Email [support@computersoftwaretraining.com].